Privacy Policy
Privacy Policy

Effective date December 24, 2025

This is the Internet Privacy Policy that governs information collected from your use of this website at www.guidewellsource.com (the “Site”). The Site is operated by Diversified Service Options, Inc. dba GuideWell Source (“GuideWell Source” or “we” or “us”). As a user of the Site, you may be referred to in this Privacy Policy as a “user” or “you”. This Privacy Policy is also subject to the Terms of Use of the Site. All capitalized terms used herein that are not otherwise defined herein are used as defined in the Terms of Use.

By using the Site, you affirmatively consent to this Privacy Policy and to the collection and use of your personal information in accordance with this Privacy Policy. This Privacy Policy only applies to information we collect on this Site or in emails or other electronic communications between you and this Site.

Effective Date and Changes in Our Privacy Policy

The effective date of this Privacy Policy is set forth at the top of this webpage. We may make changes to this Privacy Policy from time to time, and we will notify you of such changes by posting the revised version of the Privacy Policy. When we modify this Privacy Policy, we will update the effective date above.

Your continued use of the Site on or after the effective date constitutes your acceptance of the amended Privacy Policy. The amended Privacy Policy supersedes all previous versions of the Privacy Policy. We encourage you to review this Privacy Policy frequently and to print out a copy for your records.

Information Collection and Use by the Site

Privacy is of primary importance to GuideWell Source. GuideWell Source does not collect any personally identifiable information (PII) about you unless you choose to explicitly provide it. However, GuideWell Source does collect some data about your site visit to better understand public use of the site and to make it more useful to visitors. Below is a description of the type of information that is automatically collected and stored during your site visit.

How GuideWell Source collects information

When you browse through any website, certain information about your visit may be collected. GuideWell Source uses a web analytics program to collect information automatically and continuously. GuideWell Source uses this information to measure the number of visitors to its sites and their respective sections and to distinguish between new and returning visitors to help make the GuideWell Source sites more useful to visitors. However, no PII is collected.

GuideWell Source or its affiliate web team service providers conduct analyses and reports on the aggregated data from the analytics tool. The reports are only available to the website manager, members of the website staff, and other designated staff who require this information to perform their duties.

GuideWell Source may also use online surveys from a random sample of visitors to obtain feedback and data on visitors’ satisfaction with the GuideWell Source websites. This survey does not collect PII, unless you enter it as part of your feedback. Participation in the survey is voluntary. If you decline to participate, you will still have access to the identical information and resources on GuideWell Source’s websites as those who do decide to take the survey. Answers to the survey help GuideWell Source improve its websites to make them easier to use and more responsive to the needs of site visitors.

How GuideWell Source uses cookies

When you visit any website, its server(s) may generate a piece of text known as a "cookie" to place on your computer. The cookie allows the server(s) to "remember" specific information about your visit while you are connected. The cookie makes it easier for you to use the dynamic features of web pages. Requests to send cookies from GuideWell Source’s web pages are designed to collect information about your browser session only; they do not collect personal information about you.

Types of Cookies

  • Temporary session cookies: Last only while your web browser is open. Once you close your browser, the temporary session cookie disappears.
  • Persistent cookies: Stored on your computer for longer periods.

How GuideWell Source uses temporary session cookies

GuideWell Source uses temporary session cookies for technical purposes such as improving navigation through its site. These cookies let GuideWell Source’s server(s) know that you are continuing your visit. The temporary cookie is not permanently stored on your computer. The cookie and the information about your visit are automatically deleted shortly after you close your browser to end the session.

How GuideWell Source uses persistent cookies

GuideWell Source uses persistent cookies to help it recognize new and returning visitors to its websites. Persistent cookies remain on your computer between visits to the GuideWell Source websites until they expire. GuideWell Source does not use this technology to identify you or any other individual site visitor.

How to “opt out” or disable cookies

If you do not wish to have temporary or persistent cookies placed on your computer, you may disable them using your web browser. If you decide to “opt out” of cookies, you will still have access to all information and resources the GuideWell Source websites. However, by disabling the cookies, it could impact your experience using the GuideWell Source website.

Contact Us

Jon West
Privacy Officer
DCC 400-1
4800 Deerwood Campus Parkway
Jacksonville, FL 32246
Phone: 904-791-0130
Email: Privacy.Officer@guidewellsource.com